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Delivery
Policy |
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Revised on 9/15/2004 |
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Michigan Dutch Barns is committed to providing the
very best service for all our customers. However in order for us to do
this it is important you take a few moments to read this policy in order
for us to better serve you. |
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Site prep requirements: |
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1. Site must be clear of all debris. MDB will not set a building on
brush, trash or in tall un mowed grass. It is important for the delivery
person to be able to access all four sides of the building. We are not
responsible to move obstacles on or in the path to the site. Please have
these items cleared prior to our arrival. |
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2.
Site must be level. We will not level any building where the
ground falls more than 12" from end to end or side to side. It is the
customer’s responsibility to validate the slope. Please remember
the longer your building the more the fall will be magnified.
Example is if your ground falls 1" in 1’ and your building is 30’ long
your fall from one end to the other will be 30". Our general leveling
policy is as follows:
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a. 0" to 6"/ blocking and leveling is provided free of charge. |
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b. 7" to 12"/ blocking and leveling will be provided for an extra cost
$50.00 ( This fee will be due and payable to the driver at the
time of delivery) |
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c. Beyond 12" MDB WILL NOT LEVEL for liability reasons. In
this case customer shall be responsible
for leveling his/her own building. |
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d. For building larger than 200 sq. ft. we highly recommend a site
prepared with a limestone base or concrete to insure longevity of life
for your new storage unit. |
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3. We will allow our driver 1 hour from the time he arrives until the
barn is leveled. This is a very liberal time allotment. In most cases
where the above conditions are met it will take less then ½ hour. If our
driver is detained for any reason beyond his control the customer will
be charged at the rate of $50.00 per hour rounded to the nearest ½ hour.
If driver is turned back due to unfit site conditions customer is liable
for all additional charges. |
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4. It is the customer’s responsibility to check for low hanging
telephone and electric wires. A minimum of 14’ of height is needed
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5.
It is the customer’s responsibility to check for low tree branches
leading to the site. Please remove branches in question prior to our
arrival. Failure to do so could result in a charge as described above. |
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6. It is the responsibility of the customer to
monitor the conditions of the site. Weather can sometimes make delivery
impossible. It is the responsibility of the customer to remove any snow
from the site if delivery is to be attempted in the winter. |
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7. MDB is not responsible for damage done to customer property due to
weather conditions or tight delivery conditions. By the same reasoning,
damage done to the unit being delivered shall not be the responsibility
of MDB. |
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8.
We delivery with a 4 x 4 Pick up Truck with an 18’ trailer. While
this delivery system is much more versatile then conventional equipment,
sharp turns in tight places are impossible. Paths that are 4’ wider than
your building width will be considered adequate. Sharp turns require
more. Please provide sales person with a detailed site map marking all
buildings, trees, flower beds, shrubbery, etc. that would obstruct in
the delivery process. For pictures on how our delivery system works, log
onto our web site at www.michigandutchbarns.com. Your sales
person will explain the process and help you determine the best way your
building should be loaded. All deliveries unload from the rear of the
trailer. |
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9.
Our dispatch department will call you a few days ahead of the
actual delivery and arrange for delivery date. Payment in full
is expected at the time of delivery. |
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10. All building, zoning and variances permits
shall be the full responsibility of customer unless other wise noted. |
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This policy paper
supersedes any previous written or verbalized policies. |
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